Reviews of Westhaven Retirement Living
Average Rating: based on 2 Reviews
I am a friend or relative of a resident
My great grandmother was a resident at Westhaven. The facility is much better than many. The staff is nice and the place is very clean when compared to many other facilities. My great grandmother was known to be very hateful to the staff but they never treated her in an unkind way. They are very accommodating to the residents, there were some who could care for themselves without a problem and others who couldn't do anything on their own. Westhaven was also well decorated and lively. They have bingo nights and craft projects that everyone can take part in, and family members of the residents are even allowed to participate. Another great thing about Westhaven is that all of the residents rooms have windows, and being that they are in beautiful SW Virginia some of the views are amazing. It isn't uncommon to see rabbits frolicking on the property around the building
My loved one stayed here
My Aunt was a resident there. When her power of attorney failed to pay her rent she was evicted. We were not told where she was or that she was being evicted. The facility had our name and phone #'s, but when the state interveined there was no record what so ever of that information. She has finally been located. I feel the home could have kept this information in her file or let us know even though we live in a different state. I understand HIPPA laws are to be enforced, but when it jeopordizes the welfare of the patient I call that an injustice to the elderly.